Orders typically ship within 2-4 business days from our warehouse. Delivery times may vary depending on your location. You'll receive a tracking number as soon as your order is dispatched, allowing you to follow its journey to your doorstep. If you need any personal assistance, feel free to contact us. We appreciate your trust in Maison Zaint.

Once your order is dispatched from our warehouse, you will receive a confirmation email containing a tracking number. You can use this number to track your order’s status on the courier’s website. If you need further assistance, please don't hesitate to reach out to us. We're here to help!

At Maison Zaint, we strive to ensure you’re satisfied with your purchase. Here’s what you need to know about our return and refund policy:

Damaged Items:
If you receive a damaged or defective item, we’re here to help. Simply contact our customer service team within 3 days of receiving your order, and we’ll quickly arrange a replacement or issue a refund.

Wrong Size:
Unfortunately, we do not accept returns or offer refunds for items purchased in the wrong size. To avoid this, please refer to our size guide available on each product page before making your purchase. If you’re unsure about sizing, our customer service team is happy to assist you in finding the perfect fit.

We hope this clarifies our policy and helps ensure a smooth shopping experience. For any further questions or concerns, please don’t hesitate to reach out to us.

You can reach us through the following channels:

Email: info@maisonzaint.com

Feel free to contact us with any questions, concerns, or feedback. We’re here to assist you